Breaking Free from the "Fear Tax"
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In this episode, we talked about the true cost of fear and hesitation, customer trust, turning fear into fuel…
Show notes
Nate and Brian discuss the quote of the week. [01:28]
Brian recalls a plumbing call where choosing a cheap repair led to costly damage. [04:13]
How fear stops techs from offering the best solutions and what to do about it. [18:42]
Final thoughts on the internal reluctance service. [33:15]
Highlighting the review of the week. [42:11]
Fear’s impact on service and a final call to action for listeners. [46:01]
Resources And People Mentioned:
Facebook: Waste No Day!
YouTube: WASTE NO DAY
Ben Franklin Leadership Team