The Phone Call from Hell!
In this episode, we talked about active listening, expectation setting, addressing customer dissatisfaction...
Scott Mann - Build Unbreakable Connections Through Authentic Storytelling
In this episode, we talked to Lt Col Scott Mann about relationship building, human connection, storytelling...
Erick Parks - Becoming the Trusted Expert by Selling Yourself First
In this episode, we talked to Erick Parks of A1 Garage about effective sales strategies, building authentic relationships, body language...
Jamie Mellinger - Turn Every No into Your Next Big Payday
In this episode, we talked to Jamie Mellinger of Mr. Sparky about process-driven vs. personality-driven sales, objection handling, mentorship, training strategies..
From Stress to Yes: Master Sales Conversations by Replacing Key Trigger Words
In this episode, Nate and Brian talked about sales, cortisol-triggering phrases, confident communication...
Winning Every Day: The Mindset Shift That Separates Top Performers
In this episode, we talked about pressure, discipline & sacrifice, professional growth, sales objections...
Logan Altland - From Good to Unbeatable: How Authenticity and Client Focus Drive Record-Breaking Sales
In this episode, we talked to Logan Altland about electrical services metrics, customer interactions, trade mentorship…
David J.P. Phillips - Trigger the Right Emotions for Game-changing Sales Communication!
In this episode, we talked to David JP Phillips about body language and nonverbal communication, mirroring and storytelling in sales, the science of influence...
Joe Crisara - Stack High-Value Options to Convert More Sales Without Pressure!
In this episode, we talked to Joe Crisara about value-based pricing, expanding options, diagnosing business problems...
Audience Q&A: Motivating Your Team and Avoiding the Winter Blues
In this episode, we answer questions from the audience about team motivation and performance, the concept of "wasted time", sales techniques...
Audience Q&A: Selling Smarter, Building Confidence, and More
In this episode, we answer questions from the audience about communication strategies, self-improvement, sales objections...
Boost your revenue, pay and profit with bundling!
In this episode, we talk about sales bundling, BOOST framework, consumer decision-making...
Joe Cunningham - Why Your Customers Don't Buy From You and How to Fix It!
In this episode, we talk to Joe Cunningham about sales psychology and strategy, building customer trust and relationships, the power of effective presentation...
Break the Ice and Build Rapport With Clients Using Humor and Wit!
In this episode, we talk about the role of humor in sales and communication, practical applications of humor, risks of using sarcasm...
Dr. Robert Cialdini - Mastering Persuasion and Building Trust with the Seven Principles of Influence
In this episode, we talk with Dr. Robert Cialdini about principles of influence, ethical application, behavioral science in marketing and sales...
Justin Tatum - Mastering Objections to Achieve $1.4 Million in Sales
In this episode, we talk with Justin Tatum about addressing sales objections, accountability, empathy...
Andy Hobaica - $7 million a year by serving!
In this episode, we talk with Andy Hobaica about "stop selling, start helping" philosophy, balancing repairs vs. replacements, customer-centric culture...
Brigham Dickinson - Delivering Unforgettable First Impressions That Convert Calls Into Sales!
In this episode, we talk about CSR call performance, selling service agreements, and technician soft skills.
Steve Sims - Go For Stupid!
In this episode, Nate and Brian talk with Steve Sims about creating impact, calculating risks, and navigating ambition and authenticity.
Kathryn Howard - Embrace Your Value to Elevate Your Career in the Trades!
In this episode, Nate and Brian talk with Kathryn Howard of Lee's Air, Plumbing, Heating, & Roofing about self-worth, team recognition, women in the trades, and HVAC innovation.