People Buy When They Feel Safe

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In this episode, we talked about trust, influence, safety, body language, sequence...

Show notes

• Nate and Brian discuss the quote of the week. [01:59]

• First impressions that define the service call dynamic. [04:52]

• Highlighting the review of the week. [21:33]

• Mastermind as a model for persuasion sequence. [29:08]

• The first moments that decide trust. [32:44]

• Congruency vs incongruency in customer trust. [48:27]

• The 3-episode framework for persuasion. [55:40]

Resources And People Mentioned:

• Facebook: Waste No Day!

• YouTube: WASTE NO DAY

• Blue Collar Closer

• BCC Text: 2792256737 (2792 closer)

• Never Split the Difference by Chris Voss

• Andy Elliott

• Brian Tracy

• Dr. Benjamin Hardy

• David JP Phillips

• Weldon Long

Dr. Jack Schafer 

• WND Ep: 11/29/2021

• Books: The Like Switch, The Truth Detector

Dr. Carol Kinsey Goman

• WND Ep: 2/28/2022

• Book: The Silent Language of Leaders

Dr. Robert Cialdini

• WND Ep: 1/6/2025

• Books: Influence: The Psychology of Persuasion, Pre-Suasion