The Call Most Techs Waste
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In this episode, we talked about maintenance calls, communication, trust, sales...
Show notes
Nate and Brian discuss the quote of the week. [02:08]
Highlighting the review of the week. [11:50]
Rethinking the maintenance call. [12:50]
Slow down to win. [17:37]
No shortcuts. Just inspect. [23:25]
Make it make sense. [25:59]
Proof builds trust. [29:59]
Ask more. Talk less. [32:35]
Options, not ultimatums. [38:31]
Start with the best. [43:07]
Price isn’t the problem. [46:25]
Just ask for it. [50:19]
Every call counts. [57:53]
Why it all matters. [01:00:03]
Resources And People Mentioned:
Facebook: Waste No Day!
YouTube: WASTE NO DAY
GoPro system (sales framework)
Rilla (call recording software)
FieldSpark (call recording software)
Myers-Briggs Type Indicator (MBTI) (personality testing)
DiSC assessment (personality testing)
Go For No by Richard Fenton and Andrea Waltz