The Fortune in the Follow-Up: What Happens After They Say "No"

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In this episode, Nate and Brian talked about handling rejections, emotional intelligence, follow-ups, extreme ownership...

Show notes

  • Introducing this week’s discussion. [2:08]

  • Nate and Brian discuss the quote of the week. [3:27]

  • Highlighting the review of the week. [14:16]

  • The emotional impact of losing. [17:48]

  • Vulnerability and human connection matter. [23:37]

  • How to avoid anger and indifference after a ‘no’. [31:53]

  • “If you see it, say it” sales mindset. [34:12]

  • The concept of the phone contact technique. [37:40]

  • Labeling emotions and using the Chris Voss technique. [42:21]

  • Switching hats: managing emotions after work. [52:56]

  • The power of follow-up. [1:04:51]

  • Follow-ups done right through keeping it genuine. [1:08:43]

  • Filling your board with ownership and opportunity. [1:12:57]

Resources And People Mentioned:

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Selling with Integrity: Mastering High-Level Communication for Ethical Sales Success

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The Phone Call from Hell!