Selling with Integrity: Mastering High-Level Communication for Ethical Sales Success

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In this episode, Nate and Brian talked about ethical sales, communication training, industry misconceptions, technician empowerment...

Show notes

  • Introducing this week’s discussion. [1:50]

  • Nate and Brian discuss the quote of the week. [2:36]

  • The power of mentorship and transformative sales. [7:04]

  • Why mastery takes time and training. [16:55]

  • The Facebook debate: commission vs. ethics. [26:12]

  • Understanding owner resistance to performance pay. [29:31]

  • Redefining “necessary” in sales conversations. [35:16]

  • A customer voicemail that proves the value of sales. [42:56]

  • Educating the client is part of ethical sales. [47:18]

  • The art of communication and Waste No Day bootcamp. [54:33]

  • Highlighting the review of the week. [58:12]

Resources And People Mentioned:

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Ellen Rohr - Leverage Ride-Alongs and Lead Up to Win More in the Truck

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The Fortune in the Follow-Up: What Happens After They Say "No"